Terms of Service

1. Acceptance of Terms

By accessing or using Yoomento's website and services ("Services"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you may not use our Services. These Terms apply to all users, including guests, registered users, mentors, and coaches.

2. Description of Services

Yoomento provides a platform that facilitates:

• Connection between users and volunteer or professional mentors
• Connection between users and certified coaches
• Free self-assessment tools, habit trackers, and screen detox guides
• Screen dependency and digital wellness programs
• Educational content and resources

Yoomento is a platform intermediary. We do not directly provide mentorship or coaching — we facilitate connections between users and independent mentors/coaches.

3. Not Medical or Therapeutic Services

Yoomento's services are not a substitute for professional medical, psychological, or mental health treatment. Mentors and coaches on Yoomento are not licensed therapists, psychiatrists, or medical professionals in the context of their Yoomento engagement.

If you are experiencing a mental health crisis, suicidal thoughts, or require urgent medical attention, please contact emergency services or a licensed mental health professional immediately.

4. User Accounts

You must be 16 years of age or older to create an account. You are responsible for maintaining the security of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized access to your account.

5. User Conduct

You agree not to:

• Use the platform for any illegal purpose
• Harass, abuse, or threaten other users or mentors
• Share false or misleading information in your profile or sessions
• Attempt to circumvent the platform to conduct transactions outside Yoomento
• Use the platform to advertise services outside of your Yoomento profile
• Violate any applicable laws or regulations

6. Payments and Refunds

Standard mentorship is provided free of charge. Premium and specialized sessions are paid. All prices are displayed in USD and include applicable fees. Our refund policy: if a session does not take place due to a mentor/coach no-show, a full refund is issued. For other disputes, please contact support within 7 days of the session.

7. Mentor and Coach Conduct

Mentors and coaches who join the platform agree to: represent their qualifications accurately, maintain appropriate professional boundaries, not provide medical or therapeutic advice, respond to session requests in a timely manner, and adhere to Yoomento's community guidelines.

8. Intellectual Property

All content on Yoomento (including tools, assessments, articles, design, and code) is owned by Yoomento unless otherwise noted. You may not reproduce, distribute, or create derivative works without our explicit written permission.

9. Limitation of Liability

To the maximum extent permitted by law, Yoomento shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Services. Our total liability to you for any claims arising from these Terms shall not exceed the amount you paid to Yoomento in the 12 months preceding the claim.

10. Governing Law

These Terms are governed by the laws of the jurisdiction in which Yoomento is incorporated. Any disputes shall be resolved through binding arbitration, except where prohibited by law.

11. Changes to Terms

We may update these Terms from time to time. Significant changes will be communicated via email to registered users. Continued use of the platform after such changes constitutes acceptance of the new Terms.

12. Contact

For questions about these Terms, contact us at:

Email: legal@yoomento.com

Website: yoomento.com/contact